---
title: Shipping & Handling
---

[![SPIER & MACKAY ](https://lp.spierandmackay.com/hubfs/header%20logo.png)](https://www.spierandmackay.com/)

- ![](https://lp.spierandmackay.com/hubfs/raw_assets/public/Spier_and_Mackay_July2020/images/shopping-bag.png)

![Search..](https://lp.spierandmackay.com/hubfs/raw_assets/public/Spier_and_Mackay_July2020/images/search.png)

Search

×

- New Arrivals
  
  
  
    - menu-column
      
      
      
          - [Previews](https://www.spierandmackay.com/collection/previews)
          - [All](https://www.spierandmackay.com/collection/all-new-arrivals)
          - [Suits](https://www.spierandmackay.com/collection/suits-new-arrivals)
          - [Sportcoats](https://www.spierandmackay.com/collection/sportcoats-new-arrivals)
          - [Trousers & Shorts](https://www.spierandmackay.com/collection/trousers--shorts-new-arrivals)
          - [Shirts](https://www.spierandmackay.com/collection/shirts-new-arrivals)
          - [Knitwear](https://www.spierandmackay.com/collection/shirts-new-arrivals)
          - [Outerwear](https://www.spierandmackay.com/collection/outerwear-new-arrivals)
          - [Dress Shoes & Boots](https://www.spierandmackay.com/collection/new-arrivals-shoes)
          - [Accessories](https://www.spierandmackay.com/collection/new-arrivals-accessories)
    - img-column
- Suits
  
  
  
    - menu-column
      
      
      
          - [All Suits](https://www.spierandmackay.com/collection/all-suits)
          - [Neo Cut Suits](https://www.spierandmackay.com/collection/neapolitan-cut-suits)
          - [Double-Breasted Suits](https://www.spierandmackay.com/collection/double-breasted-suits)
          - [Three-Piece Suits](https://www.spierandmackay.com/collection/three-piece-suits-collection)
          - [Casual](https://www.spierandmackay.com/collection/casual)
          - [Groomsmen Collection](https://www.spierandmackay.com/collection/red-label-suits)
          - [Full Canvas](https://www.spierandmackay.com/collection/full-canvas-suits)
          - [Tuxedos & Evening Wear](https://www.spierandmackay.com/viewproducts/Tuxedos-%26-Evening-Wear)
    - img-column
- Sportcoats
  
  
  
    - menu-column
      
      
      
          - [All Sportcoats](https://www.spierandmackay.com/collection/all-sportcoats)
          - [Neo Cut](https://www.spierandmackay.com/collection/neo-cut-sportcoats)
          - [Double-Breasted](https://www.spierandmackay.com/collection/double-breasted-sportcoats)
          - [Full Canvas Sportcoat](https://www.spierandmackay.com/collection/full-canvas-sportcoats)
          - [Dinner Jackets](https://www.spierandmackay.com/collection/dinner-jackets)
          - [Navy Blazers & Sportcoats](https://www.spierandmackay.com/collection/navy-sportcoats)
          - [Spring & Summer Sportcoats](https://www.spierandmackay.com/collection/spring-summer-sportcoats)
          - [Overshirts & Chore Coats](https://www.spierandmackay.com/collection/overshirts)
    - img-column
- Trousers & Shorts
  
  
  
    - menu-column
      
      
      
          - [All Trousers](https://www.spierandmackay.com/collection/all-trousers)
          - [Dress Trousers](https://www.spierandmackay.com/collection/dress-trousers)
          - [Chinos & Casuals](https://www.spierandmackay.com/viewproducts/Chinos-Casuals)
          - [Denim & 5 Pocket](https://www.spierandmackay.com/viewproducts/Denim-5-Pocket)
          - [High Rise Trousers](https://www.spierandmackay.com/collection/high-rise-trousers)
          - [Flannel & Covert](https://www.spierandmackay.com/collection/flannel--covert-trousers)
          - [Corduroy & Moleskins Trousers](https://www.spierandmackay.com/viewproducts/Corduroy-Moleskin-Trousers)
          - [Shorts](https://www.spierandmackay.com/viewproducts/Shorts)
          - [Swim Shorts](https://www.spierandmackay.com/viewproducts/Swim-Shorts)
    - img-column
- Shirts
  
  
  
    - menu-column
      
      
      
          - [All Shirts](https://www.spierandmackay.com/collection/all-shirts)
          - [Sportshirts & Casual Shirts](https://www.spierandmackay.com/viewproducts/sportshirts-casual-shirts)
          - [Flannel & Check Shirts](https://www.spierandmackay.com/viewproducts/flannel-check-shirts)
          - [Denim & Chambray Shirts](https://www.spierandmackay.com/viewproducts/Denim-Chambray-Shirts)
          - [Popovers](https://www.spierandmackay.com/viewproducts/Popovers)
          - [Overshirts & Chore Coats](https://www.spierandmackay.com/viewproducts/Overshirts-Chore-Coats)
          - [All Dress Shirts](https://www.spierandmackay.com/collection/dress-shirts)
          - [White Dress Shirts](https://www.spierandmackay.com/viewproducts/all-White-Dress-Shirts)
          - [Blue Dress Shirts](https://www.spierandmackay.com/viewproducts/all-Blue-Dress-Shirts)
          - [Solid Color Dress Shirts](https://www.spierandmackay.com/viewproducts/Solid-Color-Dress-Shirts)
          - [Stripe & Print Dress Shirts](https://www.spierandmackay.com/viewproducts/All-Stripe-Print-Dress-Shirts)
          - [Non-Iron Dress Shirts](https://www.spierandmackay.com/viewproducts/Non-Iron-Dress-Shirts)
          - [The Oxford Shop](https://www.spierandmackay.com/collection/the-oxford-shop)
          - [Made-to-Order Shirts](https://www.spierandmackay.com/viewfabric/made-to-order-shirts-fabrics)
- Knitwear
  
  
  
    - menu-column
      
      
      
          - [All Knitwear](https://www.spierandmackay.com/collection/all-knitwear)
          - [Knit Polos](https://www.spierandmackay.com/viewproducts/Knitwear-Polos)
          - [Cardigans & Mock Zips](https://www.spierandmackay.com/viewproducts/Cardigans-mock-zips)
          - [Crewnecks](https://www.spierandmackay.com/viewproducts/crewnecks)
          - [V-Necks & Vests](https://www.spierandmackay.com/viewproducts/V-Necks-Vests)
          - [Turtlenecks](https://www.spierandmackay.com/viewproducts/Turtlenecks)
          - [Hooded & Crewneck Sweaters](https://www.spierandmackay.com/viewproducts/Hooded-Crewneck-Sweatshirts)
          - [Knit Shirts](https://www.spierandmackay.com/viewproducts/knit-shirts)
          - [Cool Cotton Knitwear](https://www.spierandmackay.com/viewproducts/cool-cotton-knitwear)
          - [Blends](https://www.spierandmackay.com/viewproducts/Blends-Knitwear)
          - [Cashmere](https://www.spierandmackay.com/collection/cashmere)
          - [Wool Knitwear](https://www.spierandmackay.com/viewproducts/Wool-Knitwear)
    - img-column
- T-Shirts & Polos
  
  
  
    - menu-column
      
      
      
          - [The T-Shirt Shop](https://www.spierandmackay.com/viewgroup/tshirts)
          - [Cool Cotton T-Shirts](https://www.spierandmackay.com/viewproducts/Cool-Cotton-T-Shirts)
          - [Cotton T-Shirts](https://www.spierandmackay.com/viewproducts/Cotton-T-Shirts)
          - [Striped](https://www.spierandmackay.com/collection/striped)
          - [Cotton/Modal](https://www.spierandmackay.com/collection/cotton-modal-t-shirts)
          - [Short Sleeve Polos](https://www.spierandmackay.com/viewproducts/Short-Sleeve-Polos)
          - [Long Sleeve Polos](https://www.spierandmackay.com/viewproducts/Long-Sleeve-Polos)
          - [Polos & Rugbys](https://www.spierandmackay.com/viewproducts/Rugbys-Polos)
    - img-column
- Outerwear
  
  
  
    - menu-column
      
      
      
          - [All Outerwear](https://www.spierandmackay.com/collection/outerwear)
          - [Overcoats](https://www.spierandmackay.com/collection/overcoats)
          - [Balmacaans & Polocoats](https://www.spierandmackay.com/collection/balmacaans--polocoats)
    - img-column
- Sweaters
  
  
  
    - menu-column
      
      
      
          - [All Sweaters](https://www.spierandmackay.com/collection/all-sweaters)
          - [Cardigans](https://www.spierandmackay.com/collection/cardigans)
          - [Turtlenecks](https://www.spierandmackay.com/collection/turtlenecks)
          - [V-necks](https://www.spierandmackay.com/collection/v-necks)
          - [Crewnecks](https://www.spierandmackay.com/collection/crewnecks)
          - [Sweatshirts](https://www.spierandmackay.com/collection/sweatshirts)
    - img-column
- Shoes & Accessories
  
  
  
    - menu-column
      
      
      
          - [Shoes](https://www.spierandmackay.com/collection/shoes)
          - [Sunglasses](https://www.spierandmackay.com/collection/sunglasses)
    - img-column
- Custom
  
  
  
    - menu-column
      
      
      
          - [Custom Shirts](https://www.spierandmackay.com/Fabric)
          - [Made To Order Suits](https://www.spierandmackay.com/Fabric/suit)
          - [Made To Order Sportcoats](https://www.spierandmackay.com/Fabric/jacket)
          - [Made To Order Trousers](https://www.spierandmackay.com/Fabric/trouser)
          - [Made To Order Waistcoats](https://www.spierandmackay.com/Fabric/waistcoat)
    - img-column
- Sale
  
  
  
    - menu-column
      
      
      
          - [Sale Suits](https://www.spierandmackay.com/collection/sale-suits)
          - [Sale Sportcoats](https://www.spierandmackay.com/collection/sale-sportcoats)
          - [Sale Shirts](https://www.spierandmackay.com/collection/sale-shirts)
          - [Sale Trousers](https://www.spierandmackay.com/collection/sale-trousers)
    - img-column

![Search..](https://lp.spierandmackay.com/hubfs/raw_assets/public/Spier_and_Mackay_July2020/images/search.png) ×

- New Arrivals
  
  
  
    - [Suits](https://www.spierandmackay.com/collection/suits)
    - [Sportcoats](https://www.spierandmackay.com/collection/sportcoats)
    - [Shirts](https://www.spierandmackay.com/collection/shirts-new-arrivals)
    - [Trousers](https://www.spierandmackay.com/collection/trousers)
    - [Polos](https://www.spierandmackay.com/collection/polos)
- Suits
  
  
  
    - [All Suits](https://www.spierandmackay.com/collection/all-suits)
    - [Neapolitan Cut Suits](https://www.spierandmackay.com/collection/neapolitan-cut-suits)
    - [Casual Suits](https://www.spierandmackay.com/collection/casual)
    - [Tuxedos](https://www.spierandmackay.com/collection/tuxedos)
- Sportcoats
  
  
  
    - [All Sportcoats](https://www.spierandmackay.com/collection/all-sportcoats)
    - [Neapolitan Cut Sportcoats](https://www.spierandmackay.com/collection/neapolitan-cut)
    - [Navy Sportcoats](https://www.spierandmackay.com/collection/navy-blazers)
    - [Sale Sportcoats](https://www.spierandmackay.com/collection/sale-sportcoats)
- Shirts
  
  
  
    - [All Shirts](https://www.spierandmackay.com/collection/all-shirts)
    - [Dress Shirts](https://www.spierandmackay.com/collection/dress-shirts)
    - [Sportshirts](https://www.spierandmackay.com/collection/sport-shirts)
    - [T-Shirts & Polos](https://www.spierandmackay.com/collection/T-Shirts%20%26%20Polos)
- Trousers
  
  
  
    - [Dress Trousers](https://www.spierandmackay.com/collection/dress-trousers)
    - [Casual Trousers](https://www.spierandmackay.com/collection/casual-trousers-chinos-khakis)
    - [Sale Trousers](https://www.spierandmackay.com/collection/sale-trousers)
- Outerwear
  
  
  
    - [All Outerwear](https://www.spierandmackay.com/collection/outerwear)
    - [Overcoats](https://www.spierandmackay.com/collection/overcoats)
    - [Balmacaans & Polocoats](https://www.spierandmackay.com/collection/balmacaans--polocoats)
- Sweaters
  
  
  
    - [All Sweaters](https://www.spierandmackay.com/collection/all-sweaters)
    - [Cardigans](https://www.spierandmackay.com/collection/cardigans)
    - [Turtlenecks](https://www.spierandmackay.com/collection/turtlenecks)
    - [V-necks](https://www.spierandmackay.com/collection/v-necks)
    - [Crewnecks](https://www.spierandmackay.com/collection/crewnecks)
    - [Sweatshirts](https://www.spierandmackay.com/collection/sweatshirts)
- Shoes & Accessories
  
  
  
    - [Shoes](https://www.spierandmackay.com/collection/shoes)
    - [Sunglasses](https://www.spierandmackay.com/collection/sunglasses)
- Custom
  
  
  
    - [Custom Shirts](https://www.spierandmackay.com/Fabric)
    - [Made To Order Suits](https://www.spierandmackay.com/Fabric/suit)
    - [Made To Order Sportcoats](https://www.spierandmackay.com/Fabric/jacket)
    - [Made To Order Trousers](https://www.spierandmackay.com/Fabric/trouser)
    - [Made To Order Waistcoats](https://www.spierandmackay.com/Fabric/waistcoat)
- Sale
  
  
  
    - [Sale Suits](https://www.spierandmackay.com/collection/sale-suits)
    - [Sale Sportcoats](https://www.spierandmackay.com/collection/sale-sportcoats)
    - [Sale Shirts](https://www.spierandmackay.com/collection/sale-shirts)
    - [Sale Trousers](https://www.spierandmackay.com/collection/sale-trousers)

###### Shipping & Delivery Information

**Free Shipping Policy**

- **Free Ground Shipping** is available on orders of **$100 or more** within Canada and the 48 Contiguous United States.
- Orders under $100 (CAD/USD) are subject to an **$8 flat-rate ground shipping fee**.
- To qualify, the order total must be $100 **after** discounts, coupons, or promo codes are applied.
- Gift cards are not subject to shipping charges.
- **In-store orders** requiring shipping are subject to a **$10 flat-rate fee**, regardless of total value.

**Shipping & Processing Times**

**Canada Orders**

- Dispatched from our Mississauga warehouse.
- Processing time: **4–6 business days** (allow **7–8 days** during holiday seasons).
- Alteration orders: **8–10 business days**.

**U.S. Orders**

- Processed through our U.S. logistics partner.
- Standard processing time: **7–9 business days**.
- Alteration orders: **8–10 business days**.

**International Orders (Outside Canada & U.S.)**

- Dispatched from our Mississauga warehouse.
- Processing time: **4–6 business days** (allow **7–8 days** during holiday seasons).
- Alteration orders: **8–10 business days**.

*Orders placed on weekends or holidays will begin processing on the next business day.*

**Transit Times**

- **Ground Shipping (Canada & U.S.):** 3–8 business days after dispatch.
- **Ground Shipping (International):** 10–14 business days after dispatch.
- **Made-to-Measure Orders:**
  
    - Shirts: typically **4–6 weeks**.
    - Suits, trousers, sportcoats: typically **6 weeks**.
    - *Note: Timelines are estimates; occasional delays may occur.*

**Tracking Your Order**

Once shipped, you’ll receive an email with a **UPS tracking number**. You can track your order at [UPS Tracking](https://www.ups.com/track)  
***Please note:** once a shipment leaves our warehouse, delivery addresses cannot be changed or redirected.*

**Taxes, Duties & Fees**

**Canada Orders**

- Federal and provincial taxes are applied at checkout.

**U.S. Orders**

- Prices shown in USD.
- Exchange rates may vary based on your credit card company or bank.
- Customs and brokerage fees are **non-refundable**.

**International Orders**

- Prices shown in USD and subject to your bank’s conversion rate.
- Customers are responsible for all **customs duties, taxes, and clearance fees**, unless prepaid at checkout.
- If you refuse delivery or decline to pay duties/fees, return shipping costs will be deducted from your refund.

**Duties & Taxes Calculator**

As of June 30, 2023, our checkout includes an **automatic calculator** for duties, taxes, and fees. You can choose to prepay these at checkout to avoid additional charges at delivery.

- If you **prepay**: no additional fees will be due on delivery.
- If you **opt out**: you are responsible for paying any duties/fees in your country upon delivery.

**Duties & Fees Reimbursement**

We offer reimbursement for **customs duties and fees** (excluding taxes/VAT) up to **25% of the paid amount** as **store credit**.

- Requests must be submitted within **30 days** of receiving your order.
- Store credit will be applied to your account.

---

**Questions?**

For assistance, please contact our Customer Service team: **info@spierandmackay.com**

*\*Spier & Mackay reserves the right to update, modify, or cancel these policies at any time without prior notice.*

### Sign Up Now!

Sign up to UNLOCK 10% OFF your next order!

### New Arrivals August

[1-877-857-7437](tel:%201-877-857-7437)

General Inquiries [info@spierandmackay.com](mailto:info@spierandmackay.com)

Returns & Exchanges [returns@spierandmackay.com](mailto:info@spierandmackay.com)

Order Status & Shipping Inquiries [shipping@spierandmackay.com](mailto:service@spierandmackay.com)

- [Default HubSpot Blog](https://blog.spierandmackay.com/blog?hsLang=en)

- <https://www.facebook.com/SpierMackay/>
- <https://twitter.com/SpierMackay>
- <https://www.pinterest.com/spiermackay/>
- <https://www.instagram.com/spiermackay/?hl=en>

© 2023 All Rights Reserved. Spier & Mackay